Monday, January 08, 2007

Congestion surcharge???

The wings provided to the masses by LCC that is low cost carriers are getting heavy by each passing day.
If you buy a Rs 2 ticket on Air Deccan you pay a tax of Rs1125 plus Rs 50 as net commission.The recent addition to this was the so called congestion surcharge of Rs 150.??
Now as reported by the media maximum congestion is at Mumbai and Delhi airports then why an all India congestion charge.Whats the passengers fault in this, specially if she is flying from say Patna to calcutta,both these airports do not have congestion.The Indian aviation is plagued by a missing independent regulator.Moreover we have a unresponsive government.Worst affected of fog are LCC as they in search of cutting costs do not train there pilots to land in foggy condition thus having maximum cancellation as compared to Legacy carriers.Once the flights are cancelled the passenger is left UN attended!The LCC pay less salaries so less educated and less trained staff causes a lot of problem compounded by the anger due to delay.
One needs to give thought that whats missing here is transparency on part of airlines.its no bodies fault if there is fog but whats the harm in admitting the delay due to it.LCC should remember word of mouth bad publicity does much more damage which is difficult to be undone by glossy print or shining TVC...

6 comments:

Adsense Tips said...

There is nothing fair about airport taxes, I think we have seen the best days of low cost air travel now and a lot of people had based their future plans around it.Flora

Subbu said...

It wouldn't be as unpleasant if we were to pay airfare of Rs.1175.00 and taxes of Rs.225 instead of getting a Rs.24 ticket with taxes etc of Rs.1375.00.
It depends on the way it is presented!

Amit Shekhar said...

It pinch's badly yar!!

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